Effective Date: 5th May 2025
Last Updated: 13th June 2025
1. Acceptance of Terms
By accessing or using [Your Company Name]’s AI automation platform (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.
2. Description of Service
Our Service provides AI-powered automation tools that enable users to:
- Create automated workflows and processes
- Integrate with third-party applications via APIs
- Generate content using artificial intelligence
- Process and analyze data using AI models
- Manage and optimize business processes
3. User Accounts
3.1 Account Creation
To use our Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the security of your account credentials.
3.2 Account Responsibility
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm our Service or other users.
4. Subscription and Billing
4.1 Subscription Plans
We offer various subscription plans with different features and usage limits. Plan details and pricing are available on our website.
4.2 Billing Terms
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as expressly provided in these Terms
- We reserve the right to change our pricing with 30 days’ notice
- Late payments may result in service suspension
4.3 Auto-Renewal
Your subscription will automatically renew unless you cancel before the renewal date. You can manage your subscription settings in your account dashboard.
4.4 Taxes
You are responsible for any applicable taxes, duties, or fees related to your use of the Service.
5. Results-Based Refund Policy
5.1 30-Day Results Guarantee
We offer a results-based refund policy under the following conditions:
- You must use the Service for a minimum of 30 days
- You must actively engage with our support team to optimize your automations
- You must provide reasonable opportunity for us to address any issues
- Refund requests must be submitted within 30 days of your subscription start date
5.2 Refund Process
If we determine that our Service has not delivered the promised results within 30 days:
- We will refund your subscription fee minus documented costs
- Non-refundable costs include: AI model usage fees, API costs, third-party service charges, processing fees
- Refunds will be processed within 10 business days of approval
- Refunds will be issued to the original payment method
5.3 Refund Limitations
Refunds are not available for:
- Subscriptions older than 30 days
- Accounts terminated for Terms violations
- Failure to use the Service or engage with support
- Changes in business requirements or expectations
- Force majeure events or third-party service disruptions
6. Acceptable Use Policy
6.1 Permitted Uses
You may use our Service for legitimate business purposes including:
- Creating automated workflows and processes
- Generating content for marketing and business purposes
- Analyzing data and extracting insights
- Integrating with authorized third-party services
6.2 Prohibited Uses
You may not use our Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Generate harmful, offensive, or illegal content
- Spam or send unsolicited communications
- Attempt to reverse engineer our technology
- Interfere with or disrupt our Service
- Use our Service for cryptocurrency mining
- Create fake accounts or impersonate others
6.3 Content Restrictions
You may not submit content that:
- Contains malware, viruses, or malicious code
- Violates privacy rights or contains personal information without consent
- Promotes violence, discrimination, or illegal activities
- Infringes on copyrights, trademarks, or other intellectual property
- Contains false or misleading information
7. Intellectual Property
7.1 Our Rights
We retain all rights, title, and interest in our Service, including all software, technology, and intellectual property. Our Service is protected by copyright, trademark, and other intellectual property laws.
7.2 Your Rights
You retain ownership of any content you submit to our Service. However, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute your content solely for the purpose of providing the Service.
7.3 AI-Generated Content
Content generated by our AI models is provided “as is” and may be subject to the intellectual property policies of the underlying AI service providers. You are responsible for ensuring compliance with applicable intellectual property laws.
8. Privacy and Data Protection
8.1 Data Collection
We collect and process your data in accordance with our Privacy Policy. By using our Service, you consent to our data practices as described in the Privacy Policy.
8.2 Data Security
We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
8.3 Data Retention
We retain your data as long as necessary to provide the Service and comply with legal obligations. You may request deletion of your data subject to our data retention policies.
9. Third-Party Integrations
9.1 Third-Party Services
Our Service may integrate with third-party applications and services. We are not responsible for the availability, accuracy, or content of third-party services.
9.2 API Usage
When using third-party APIs through our Service:
- You are responsible for complying with third-party terms of service
- API costs may be passed through to you
- We are not liable for third-party API failures or limitations
9.3 Data Sharing
Integration with third-party services may involve sharing your data with those services. You consent to such sharing when you authorize integrations.
10. Service Availability
10.1 Uptime
We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.
10.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time with reasonable notice.
10.3 Force Majeure
We are not liable for service disruptions caused by circumstances beyond our reasonable control, including natural disasters, acts of war, or third-party service failures.
11. Disclaimers and Limitations
11.1 Service Warranty
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11.2 AI Limitations
AI-generated content may contain errors, biases, or inaccuracies. You are responsible for reviewing and validating all AI-generated content before use.
11.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.
11.4 Exclusion of Damages
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA.
12. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of [Your State/Country] without regard to conflict of law principles.
13.2 Arbitration
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in [Your Location] under the rules of [Arbitration Organization].
13.3 Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class actions or collective proceedings.
14. General Provisions
14.1 Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.
14.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.
14.4 Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
14.5 Modifications
We may modify these Terms at any time by posting the updated Terms on our website. Your continued use of the Service after modifications constitutes acceptance of the updated Terms.
15. Contact Information
If you have questions about these Terms, please contact us at:
Email: legal@[yourcompany].com
Address: [Your Company Address]
Phone: [Your Phone Number]
16. Effective Date
These Terms are effective as of [Insert Date] and will remain in effect until terminated in accordance with these Terms.
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.